Privacy Policy

1. Introduction

This Privacy Policy explains how LalPan (operated by INDU AGENCIES, hereinafter referred to as "we," "us," or "our") collects, uses, and protects information when you use our website and services.

2. Information We Collect

When you submit an inquiry through our contact form, we collect:

• Full Name
• Phone Number
• Email Address (if provided)
• Business Name (if provided)
• City
• Tea Requirement Type
• Quantity Requirements (if provided)
• Additional Message (if provided)

We also automatically collect technical information such as your browser type, page URL, and timestamp of submission for operational purposes.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries about our tea supply services
• Provide quotes and information about our products
• Follow up on business opportunities
• Improve our services and website

4. Data Storage and Security

Your information is stored securely using industry-standard practices. We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following cases:

• With service providers who assist us in operating our business
• When required by law or to protect our legal rights
• With your explicit consent

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our website may use essential cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: